New Home Associate
Full-Time
As a New Home Associate for Kindred Homes, you will be responsible for greeting and registering potential home buyers, building your brand within your submarket, realtor outreach, customer communication, and will play a pivotal part in helping a person’s dream of home ownership come true!
This is an entry-level sales position assisting the New Home Consultant with lead generation, new home sales, and completing sales paperwork. The New Home Associate would also learn to educate buyers on home financing options and provide service to existing customers to meet company sales objectives.
Primary Duties and Responsibilities:
- Manage and maintain your model/sales office as if it were your own retail business.
- Be at your model home 15 minutes before we open for business to ensure the models are presentable (lead walk clean, replace lights that may be burned out, lights/technology on, etc.).
- Develop, and implement, a lead generation plan. This is key to meet/exceed sales goals and a New Home Associate should constantly hone this skill. Examples include: existing homeowners, current prospects, realtors, apartment managers/residents, personal affiliates, and corporate-driven leads.
- Attend weekly community meetings with your community team and call through the buyers in backlog with updates on their home. A team player mentality is needed as your community will only function as well as you and your superintendent do. Open and honest communication is key.
- Maintain knowledge and the status of your buyer’s financing progress (verified funds for a cash purchase or updates on where they stand with the mortgage process from their lender).
- Perform competition shops and keep an updated CMA (Competitive Market Analysis) on your submarket. This includes sales numbers, base pricing, incentives offered, and traffic numbers of your competition.
- Be knowledgeable about the HOA deeds, school system, Improvement Districts, and community covenants and restrictions for your communities. All sales are sold in accordance with these guidelines.
- Meet with buyers, tour model home(s), discuss features of homes, conduct needs analysis, and pre-qualify buyers for sale.
- Complete all transactions and financing paperwork, ensuring that forms are completed thoroughly and accurately.
- Maintain accurate records on prospective customers via CRM.
- Attend all pre-construction meetings for a buyer. These should be scheduled for your days in the office and not conflict with scheduled sales or division meetings.
- Ensure inventory homes are “show” ready at all times by coordinating the cleaning crew and informing the construction manager about maintenance concerns with a minimum of twice weekly walks.
- Work closely with Online Sales Counselor to nurture leads passed on.
- Maintain a professional appearance and clean vehicle at all times.
Job Requirements:
- High Integrity and Ethics with a customer-focused mindset
- Reliable transportation, auto insurance, and a valid driver’s license.
- Basic computer literacy and proficiency with MS O?ce Suite and CRM software.
- Ability to utilize sales applications on a smartphone, tablet, and laptop.
- Ability to work evenings, weekends, and holidays are a must.
- Should easily manage walking tours of model homes and the community.
- Be well-spoken, persistent, creative, outgoing, organized, detail-oriented, motivated, dependable, and resilient.
Bonus Qualifications:
- Knowledge of mortgage products.
- Knowledge of Lasso, Brix, Anewgo, and DocuSign Templates.
Full-Time Permanent Employee Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Long- and Short-Term Disability
- 401K Retirement Plan
- Employee Anniversary Program
Every employee is expected to demonstrate the Kindred Way Values where everyone is important, we respect our buyers, we are honest, and we have integrity.
Kindred Homes is an Equal Opportunity Employer and committed to hiring a diverse team.